European Public Sector Award
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With the support of: IIAS International Institute of Administrative Sciences


4 - 6 November 2009

WEDNESDAY, 4 November 2009

Venue: European Institute of Public Administration (EIPA), O.L. Vrouweplein 22, 6211 HE Maastricht (NL)
15:30 ESF support to administrative capacity building in the European Union
Workshop convened by the ESF Coordination Unit, DG Employment, Social Affairs & Equal Opportunities, European Commission, Brussels (BE)
Opening address & welcome: Marga Pröhl (DE), Director-General, EIPA, Maastricht
Chair: Thomas Bender (DE), Director, DG Employment, Social Affairs and Equal Opportunities, European Commission, Brussels. The European Social Fund support for administrative capacity building
Marga Pröhl,
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18:00 Closure  
  Venue: Town Hall of Maastricht, Markt 78, 6201 BZ Maastricht (NL)  
18:30 Registration of participants / Reception and Dinner  
19:00 Welcome by the former Mayor of Maastricht & handing out of the EPSA 2009 Best Practice Certificates
Gerd Leers (NL), former Mayor of Maastricht
Marga Pröhl (DE), Director-General, EIPA, Maastricht
Alexander Heichlinger (AT), Project Manager EPSA & Senior Lecturer, EIPA-ECR Barcelona
Gerd Leers,
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Marga Pröhl,
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22:00 End of walking dinner  

THURSDAY, 5 November 2009

Venue: Province House, Limburglaan 10, 6229 GA Randwyck-Maastricht (NL)
09:30 EPSA 2009 project video presentation of the 20 Nominees & 40 recipients of Best Practice Certificates / networking / opening coffee & Limburg pastry  
11:00 Welcome of participants & official opening
Jos Hessels (NL), Vice-Governor for Economic Affairs, Province of Limburg, Maastricht
Marga Pröhl (DE), Director-General
Marga Pröhl,
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11:30 Plenary session: Public sector challenges beyond 2010 - looking into the future guiding principles
Introduction and Chair:  Berend Jan Baron van Voorst tot Voorst (NL), Chairman of EIPA's Board of Governor, Former Queen's Commisioner of the Dutch Province of Limburg
Mats Odell (SE), Minister for Local Government & Financial Markets, Ministry of Finance, Swedish Presidency
12:15 The European Public Sector Award 2009 at a glance (I): the process, key results and prospects
Alexander Heichlinger (AT), Project Manager EPSA & Senior Lecturer
Alexander Heichlinger,
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12:30 Lunch at the Feestzaal & Grote Staat  
14:00 Chair: Berend-Jan Van Voorst tot Voorst (NL), Former Queen's Commissioner to Limburg & Secretary-General, EIPA, Maastricht
Key note address: Administrative capacity building in Europe
Vladimir Spidla (CZ), European Commissioner for Employment, Social Affairs and Equal Opportunities, European Commission, Brussels
Vladimir Spidla,
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14:20 Plenary session: The EPSA 2009 at a glance (II) - the themes, best practices and tendencies
- Theme 1: Tore Malterud (NO), Head of Unit European Public Management, EIPA, Maastricht
- Theme 2: Tony Bass (IE), Irish Seconded National Expert, EIPA, Maastricht
- Theme 3: Michael Burnett (UK), Expert, EIPA, Maastricht
- Theme 4: Herma Kuperus (NL), Dutch Seconded National Expert, EIPA, Maastricht
Tore Malterud,
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Tony Bass,
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Michael Burnett,
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Herma Kuperus,
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15:30 Panel session: Innovation and creativity - "A perfect couple" for reaching excellence?
Dagmir Długosz (PL), Director of the Department of Civil Service and State Personnel Resource, Chancellery of the Prime Minister, Warsaw
Bernard Blanc (FR), Head of International Relations Department, Directorate General for State Modernisation, Ministry of the Budget, Public Accounts, Civil Service and State Reform
Marcus Steffen Bauer (DE), Vice President & Partner Public Sector Group Booz & Company, Munich
Tamyko Ysa Figueras (ES), Professor, Institute of Public Governance and Management, ESADE Business School, Barcelona
Tamyko Ysa Figueras,
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16:20 End of symposium  
  Venue: Crowne Plaza, Ruiterij 1, 6221 EW, Maastricht (NL)  
18:00 EPSA 2009 Celebratory Ceremony
With the participation of:
Siim Kallas (ET), Vice-President European Commission, European Commissioner for Administrative Affairs, Audit & Anti-Fraud, Brussels;
Ank Bijleveld (NL), State Secretary, Dutch Ministry of the Interior & Kingdom Relations, The Hague;
Mats Odell (SE), Minister for Local Government & Financial Markets, Swedish Ministry of Finance, Stockholm;
Gerd Leers (NL), former Mayor of Maastricht.
Siim Kallas
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FRIDAY, 6 November 2009






09:30 Opening address: Prof. Franz Strehl (AT), University of Linz - Strategic Management, President of the IIAS & Member of the EPSA Scientific Advisory Board
Opening address: Prof. Arthur Nowak-Far (PL), Warsaw School of Economics - Department of European Law & Member of the EPSA Scientific Advisory Board Opening address: Mr Albert Hofmeister (CH), Delegate of the Federal Department of Defence, Civil Protection and Sport, Swiss Government & Member of the EPSA Scientific Advisory Board
Opening address: Prof. Edoardo Ongaro (IT), Bocconi University, Public Management & Member of the EPSA Scientific Advisory Board
10:00 Regional Platform of E-Services for all - e-Bourgogne - Grouping of Public Interest (GIP) e-Bourgogne, France Mr Patrick Ruetschmann & Mr Louis-François Fléri, Expert eGovernment & Director
Governance Plan of Cantabria 2008-2011 - Government of Cantabria, Spain; Mr Juan Manuel Rodriguez Poo & Mr Angel Agudo San Emeterio, Director & Regional Minister of Economy Flytta till Dalarna (Move to Dalarna) - Region of Dalarna, Sweden; Mrs Helene Persson Grafman, Project Manager
Cultural & Organisational Change in the Mainstream
of a Metaethics Approach
- Lausanne Municipal Police, Switzerland; Mr Pierre-Alain Raemy, Replacement Commander
10:30 Baby-Document Service - City of Graz, Austria; Mrs Ingrid Bardeau & Ms Priska Pschaid, Head of Department & Civil Servant
Cologne Participatory Budget - City of Cologne, Germany; Ms Ute Stoelzle, Project Staff
Present in School, Absent in Jail - Local Partnership to Prevent and Combat Juvenile Delinquency and Child Victimisation, Prefecture of Neamt County, Romania; Ms Silvia Apostol, Councillor European Affairs
From Bureaucracy to Service Provider - The Danish Immigration Service, Denmark; Mr Poul Mose Hansen, Deputy Director-General
11:30 C!You Start-Learning@Hamburg - City of Hamburg, Germany; Mrs Petra Lotzkat & Mr Oliver Voigt, Managing Director & Executive Officer
Ragazzi in Aula - Piedmont Regional Council, Italy; Ms Daniela Bartoli, Communication & Participatory Manager Oldham Partnership - Oldham Council, United Kingdom
Mr John Eley, Assistant Executive Director
Training for Sustainable Change: Managing Human Capital at the Municipality of Porto - Municipality of Porto, Portugal; Ms Sofia Alves, Human Resources Development Director
12:00 Integrated Online Portal for SMEs - City of Düsseldorf, Germany; Ms Beate van Kempen, IT Consultant
Citizen Involvement in Ghent: Ledeberg Leeft! - City of Ghent, Belgium; Ms Nathalie Desmet, Project Communicator
Community Alcohol Partnership Cambridgeshire - County Council, United Kingdom, Ms Charlotte Wilson & Mr David Broughton, Trading Standards Officer & Manager Management in Sant Cugat City Hall: Budgeting the Strategy: A New Deal Between Political Management and Politic Leadership - Cugat City Council, Spain; Mr Jordi Joly I Lena, Deputy Mayor
12:30 Conflicts Between Citizens & Governments: Towards a Pro-Active, Solution-Driven Approach - Ministry of Interior & Kingdom Relations, the Netherlands; Ms Lynn vd Velden, Ms Koetsenruijter & Mr Euwema
Senior Policy Advisor, Researcher & Professor
Gdynia Civic Sector - Gdynia City Hall, Poland; Mr Bartosz Bartoszewicz, Ms Anna Bialek & Mr Guc, City Councillor, Head of the Mayor's Office & Deputy Mayor
Klima:aktiv mobil - Federal Ministry of Agriculture, Forestry, Environment & Water Management, Austria
Mr Robert Thaler, Head of Division Transport, Mobility, Settlements and Noise
Transforming Christie Services for Cancer Patients - The Christie NHS Foundation Trust, United Kingdom
Not Present

Download the EPSA 2009 Research Report
"Taking the Pulse of European Public Administration" and the EPSA 2009 Project Catalogue



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